Over-the Counter Benefit
When considering a health plan, your over-the-counter benefit can be a game changer. At Solis Health Plans, we understand the importance of ensuring you have a catalog of products to choose from, ease to order, and our team to help you along the way.
Solis members can enjoy the OTC Benefit with:
- Over 60% brand name products.
- Home health products.
- No quantity limits.
- A dedicated team to help place your orders over the phone.
- Home delivery within days.
Frequently Asked Questions
It can be found on the front of your health plan Member ID Card.
The OTC benefit offers you a wide range of brand and generic medications, vitamins, supplements, and miscellaneous items to improve your general health and well-being. You can order from a list of approved OTC products, and they will be delivered directly to your home address or the requested destination.
The amount depends on your benefit plan. Check your plan documents or call SunScripts OTC at 1-833-898-7046 for more information.
Your OTC benefit can be ordered once a month, starting from the 1st of the month until the last day of the month.
Unused benefit amounts do not roll over or accumulate to the next month.
Most orders will arrive upon 5-7 business days from the day of your initial call. There may be exceptions during peak volume periods as well as for holidays or natural disasters. If you have not received your order within 14 business days, please call SunScripts OTC at 1-833-898-7046 to track your order.
Orders may be canceled within the same day of ordering, before 5:00 pm EST. To cancel your order, please call SunScripts at 1-833-898-7046.
You can call SunScripts OTC 2 business days after placing your OTC order to track your order. Please note that there is no next-day delivery service available.
Items will be shipped via DotExpress courier services or FedEx at no charge to you. Please do not tip.
As a valued Solis Health Plans, Inc. beneficiary, you have access to hundreds of health and wellness products with your 2023 OTC benefit. Download the OTC Catalog to browse our selection of products. Download OTC Catalog
You can place your OTC order via phone, mail or email using the form below. Download OTC Form