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Is Case Management right for you?

You may benefit from Case Management services if you have any of the following conditions:

  • If you have more than one of these conditions: Heart Disease, Diabetes, Asthma, or Chronic Obstructive Pulmonary Disease.
  • If you have recently been discharged from an inpatient hospital setting.
  • If you have had a psychiatric admission or if you have been diagnosed with any of these illnesses: Bipolar Disorder, Major Depressive Disorder, Paranoid Disorder, Schizophrenia, or schizoaffective disorder.
  • If you take 8 or more different medications.
  • If you struggle with alcohol, opioids, or other recreational drugs.

Who can access Case Management services:

Members who are enrolled in Solis and live in the service area of Miami-Dade, Broward, Palm Beach, Hillsborough, Pinellas, and Polk counties may be eligible to participate in Solis’ Case Management Services.

Who can make a referral to Case Management?

  • Physician offices.
  • Case Managers/Discharge Planners.
  • Social Workers.
  • Medicaid or Social Security Case Workers.
  • Customer Service Representatives.
  • A Member or their Responsible Party.

How can Case Managers help you?

A Case Manager:

  • Works to improve your quality of life, functional status and overall health.
  • Helps you navigate the complex care system.
  • Helps you understand your individual health care benefits so that you can get the most from your plan.
  • Serves as an educator when you have questions regarding your health care.
  • Helps you access the community resource you need to live better.
  • Supports and reinforces your recommended treatments and therapies.

Our Case Managers believe in taking a holistic approach to health care. They will work with you to form a personalized care plan to help you establish your priorities and achieve your maximum health potential. A Solis Case Manager will also collaborate with you, your care team, providers and in-network specialists to ensure you receive high-quality care.

Case Management Facts:

  • You can stop Case Management at any time.
  • You don't need a referral from a doctor to participate in Case Management.

To get started: Call Care Management directly at (833) 896-3762.