Over-the-Counter Benefit

2026

✓ 2027

A healthcare worker in teal scrubs gently supports an elderly woman sitting on a gray sofa, offering a caring smile and holding a blue blood pressure cuff.
Your health is our priority. As a Solis member, you have access to hundreds of health and wellness products with your OTC benefit. The Solis OTC benefit offers a monthly allowance that covers a wide range of over-the-counter medications, vitamins, supplements, and miscellaneous items to improve your general health and well-being. You can order from a list of approved OTC products, and they will be delivered directly to you.

Discover the OTC benefit that includes:
  • Over 240 brand and generic name products to choose from like:
    • Personal hygiene care
    • Nutritional supplements and high-quality vitamins
    • Men’s and women’s health products
    • Home health products
  • Fast home delivery within 5-7 business days
How to Order
You can call 833-898-7046 (TTY: 711) to place your order.  You can call any time between Monday - Friday from 8 a.m. to 6 p.m.

To help us expedite your order, have the product name and quantity needed ready.

As a valued Solis member, you have access to hundreds of health and wellness products with your OTC benefit.
OTC Catalog

Download

Frequently Asked Questions

How often can I order my OTC products? 

If I don’t use my OTC benefit allowance, will it roll over or accumulate to the next month?

How long will it take to receive my OTC order?

Can I cancel my order once it has been placed?

How will the items be shipped?

Is there a limit to the number of items I can order?

(833) 516-0475 (TTY: 711)
9250 NW 36th St., Suite 400
Doral, FL 33178

8 a.m. to 8 p.m
Oct. 1 – March 31: Seven days a week
April 1 - Sept. 30: Monday to Friday

FIND PROVIDERCAREERS
CMS.govAccredited NCQA Health Planahca.myflorida.com

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Last Updated: Oct. 1, 2025 | H0982_Websitev5_M Solis Health Plans, Inc., is an HMO plan with a Medicare contract. Enrollment in Solis Health Plans, Inc., depends on contract renewal. Solis Health Plans, Inc., is a DSNP with a Florida Medicaid Contract. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the DSNP. Limitations, copayments, and/or restrictions may apply. Benefits, preferred drug list, pharmacy network, premium and/or co-payments/co- insurance may change. Solis Health Plans, Inc. complies with all applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Solis Health Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-447-6547 (TTY: 711). Call 1-844-447-6547 (TTY: 711). 8 a.m. to 8 p.m. From Oct 1 - Mar 31: 7 days a week; From Apr 1 - Sep 30: Monday - Friday.

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