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Over-the-Counter Benefit

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Your health is our priority. As a Solis member, you have access to hundreds of health and wellness products with your OTC benefit. The Solis OTC benefit offers a monthly allowance that covers a wide range of over-the-counter medications, vitamins, supplements, and miscellaneous items to improve your general health and well-being. You can order from a list of approved OTC products, and they will be delivered directly to you.

Discover the OTC benefit that includes:
  • Brand name products, such as:
    • Personal hygiene care
    • Nutritional supplements and high-quality vitamins
    • Men’s and women’s health products
    • Home health products
  • Fast home delivery within 5-7 business days
How to Order
Ordering your OTC products is easy! Call 833-898-7046 (TTY: 711) to place your order. You can call at any time between Monday – Friday from 8 a.m. to 6 p.m. Make sure you have your Member ID number ready for verification purposes. You can find your Member ID number on the front of your card. Have your OTC Catalog handy. Have your product name and quantity needed available to help expedite your order with our representatives.

As a valued Solis member, you have access to hundreds of health and wellness products with your 2025 OTC benefit.
OTC Catalog

Download

OTC Order Form

Download

Frequently Asked Questions
How much is my monthly OTC benefit allowance?
How often can I order my OTC products? 
If I don’t use my OTC benefit allowance, will it roll over or accumulate to the next month?
How long will it take to receive my OTC order?
Can I cancel my order once it has been placed?
How will the items be shipped?
Is there a limit to the number of items I can order?
Can someone other than myself place my OTC order?
Phone Icon Small(833) 516-0475 (TTY: 711)
9250 NW 36th St., Suite 400
Doral, FL 33178

8 a.m. to 8 p.m
Oct. 1 – March 31: Seven days a week
April 1 - Sept. 30: Monday to Friday

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CMS.govAccredited NCQA Health Planahca.myflorida.com

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Last Updated: Oct. 1, 2024 | H0982_Websitev4_M Solis Health Plans, Inc., is an HMO plan with a Medicare contract. Enrollment in Solis Health Plans, Inc., depends on contract renewal. Solis Health Plans, Inc. complies with all applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Solis Health Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-447-6547 (TTY: 711). Call 1-844-447-6547 (TTY: 711). 8 a.m. to 8 p.m. From Oct 1 - Mar 31: 7 days a week; From Apr 1 - Sep 30: Monday - Friday.

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