2023 Member Resources
At Solis, our goal is to make a difference through personal service. We have assembled the resources on this page in an effort to help you better manage your health.
Enrollment / Disenrollment
Your Solis Experience Made Personal
Which is why we’d love to speak with you.
We want to make sure you are well informed about all the benefits that are made available to you. We have an expert team of certified Sales Associates, who are ready to visit you and help answer any questions you may have.
To schedule an appointment with a certified Solis Sales Associate, please contact us at: (844) 447-6547.
Hours of Operation:
8 a.m. to 8 p.m. seven days a week from Oct. 1 – March 31
8 a.m. to 8 p.m. Monday-Friday from April 1 - Sept. 30
Our enrollment application may be accessed by clicking here.
Our Solis website will guide you in finding answers to any of the health plan questions you may have.
Please feel free to print and send your completed enrollment form to :
Solis Health Plans, Inc. (HMO)
Member Services Department
9250 NW 36TH Street, Suite 400
Doral, FL 33178
3. Medicare Beneficiaries may also enroll in Solis Health Plans through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov
Rights & Responsibilities Upon Disenrollment
Solis Health Plans, Inc. (HMO), upon receipt of a disenrollment request, will send you a disenrollment acknowledgement letter within ten (10) calendar days. Once CMS confirms the disenrollment, the plan will send you a disenrollment confirmation letter. These notices include explanations of restrictions during the lock-in period and the effective date of the disenrollment. You must continue to use the plan until the disenrollment is effective.
If you switch to Original Medicare and do not enroll in a separate Medicare prescription drug plan, Medicare may enroll you in a drug plan, unless you have opted out of automatic enrollment. If you disenroll from Medicare prescription drug coverage and go without creditable prescription drug coverage, you may need to pay a late enrollment penalty if you join a Medicare drug plan later. ("Creditable" coverage means the coverage is expected to pay, on average, at least as much as Medicare's standard prescription drug coverage.) See Chapter 6, Section 9 of your EOC for more information about the late enrollment penalty.
As a member of the plan it is your responsibility to notify us if you have moved out of the plan service area. If you are not sure if you moved out of our area, please contact the Member Services Department (844) 447-6547. TTY users should call 711. We are open October 1 – March 31: 7 days a week, from 8:00 a.m. to 8:00 p.m., Eastern Standard Time and April 1 – September 30: Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Standard.